Argon Compass | Privacy Policy

What information we collect and why

When you use the Argon Compass website, we may collect certain information about you. This includes information you provide directly — such as your email address when you sign up for our newsletter — and information collected automatically when you browse the site, such as your IP address, browser type, and pages visited. We collect this information to operate the website, to send you the communications you have requested, and to understand how the site is being used so that we can improve it.

We do not collect sensitive personal data, and we do not ask for financial account details, National Insurance numbers, or any other information that you would consider highly confidential. If you contact us by email, we will retain that correspondence in order to respond to you and to keep a record of our communication. We will never sell your personal data to any third party, and we will never use it for purposes beyond those described in this policy.

How we use and store your information

Your email address, if provided, is used solely to send you the newsletter or updates you have requested. You can unsubscribe at any time using the link included in every email we send, and your address will be removed from our mailing list promptly upon request. We use a reputable third-party email service provider to manage our mailing list, and that provider is required to handle your data in accordance with UK data protection law.

Automatically collected browsing data is used in aggregate form to understand how visitors use the site — which pages are most visited, how people navigate between sections, and where improvements might be made. This data is not used to identify you as an individual. We retain personal data only for as long as it is necessary for the purpose for which it was collected, and we have internal policies in place to ensure that data is deleted or anonymised when it is no longer needed.

Your rights and how to contact us

Under UK data protection law, you have a number of rights in relation to your personal data. These include the right to access the information we hold about you, the right to have inaccurate information corrected, the right to request deletion of your data in certain circumstances, and the right to object to certain types of processing. To exercise any of these rights, please contact us using the details provided in the footer of this page.

If you have a concern about how we have handled your personal data and you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office, which is the UK's independent data protection authority. Their contact details are available at ico.org.uk. We take all privacy concerns seriously and will always aim to respond to your query promptly and thoroughly.